tyro

 
 
Answers
 


INTEGRATED IP EFTPOS

 

What is integrated IP EFTPOS?

Integrated IP EFTPOS is the ability for your Point of Sale system to communicate with the Tyro EFTPOS terminal via internet protocol (IP). Click here for more information.

 

What are the benefits of Integrated IP EFTPOS?

Sales amounts will be automatically sent to the payment terminal from the POS.
- Faster - no rekeying of sales amounts
- More accurate - no data entry errors
- More efficient - no risk of undercharging
- Safer - reduced exposure to internal fraud

 


THE GIFTCARD FACILITY

 

Who does the gift card facility apply to?

Any merchant, no matter how big or small, can use the gift card program to reward customers. Click here for more information.

 

How much does the gift card facility cost?

There are two costs involved:
- Making the card. This is dependent on
  quantity and artwork
- Card usage. There is a small cost to the
  merchant each time a card is issued to a
  customer. There is no charge for use of
  the card, no matter how many transactions
  are made using the card.
  Click here for pricing information.

 

How can I reward customers using the gift card facility?

You can use the gift card to provide monetary value, accrue points and/or measure frequency of patronage.

 

How do I set up a gift card facility?

It is easy! Go to our Gift Card page to learn about the 5 easy steps for starting your own gift card program!

 



THE COMPANY

 

What are Tyro's advantages compared to the current bank acquiring offerings?

Not being in the business of issuing credit cards means we do not have any conflicts of interest and can focus entirely on serving merchants. We offer a better and more transparent service at a lower price.

 

Why are you not using one of the standard financial products to switch your transactions?

The standard financial products do not provide the efficiency and flexibility required to support innovative solutions. Using its own open financial transaction architecture allows Tyro to implement fast, custom-tailored and affordable new solutions.

 

How can you guarantee better service
than the banks?

We implement efficient state-of-the-art payment processes on state-of-the-art technology. We focus only on merchants and on their payment solution needs.

 

What about the reliability
and stability of your network?

Tyro operates two live secure data centres with full redundancy. This concept is superior in availability to the current IT-systems in use by the market leaders.

 

What about Amex and Diners transactions?

The ability to accept Amex and Diners transactions depends on the merchant having an agreement with Amex and/or Diners. Tyro can switch the corresponding transactions for clearing and settlement to Amex and Diners at no cost to the merchant.

 

What are the technical differences between your network and the other networks in operation?

Tyro operates its own switch and connects through the internet. The company controls its own software code and can thus swiftly react to changing market needs, implement innovative solutions and integrate into other applications.